1) Purpose of This Page
This page is used to collect information and manage communications related to A2P (Application-to-Person) messaging registration and SMS messaging programs, including verifying business identity and enabling text message delivery through approved carriers and messaging partners.
2) Information We Collect
We may collect the following types of information:
A. Information You Provide
Name, business name, job title
Email address, phone number
Business address and business identifiers (as applicable)
Messaging use-case details (e.g., type of messages you intend to send)
Any information submitted through forms on this page
B. Automatically Collected Information
IP address, device type, browser type
Page interactions and referral/source data
Cookies or similar tracking used for site functionality and analytics (if enabled)
3) How We Use Information
We use collected information to:
Process and manage A2P/SMS registration and verification
Provide and administer SMS and related communication services
Respond to inquiries and provide customer support
Improve services, troubleshoot issues, and prevent fraud/abuse
Maintain records for compliance and auditing purposes
Send operational or account-related notifications (not marketing unless you opt in)
4) SMS Messaging and Consent
If you provide a phone number and opt in to receive SMS messages from us or our clients (where applicable):
You consent to receive text messages related to the stated purpose (e.g., account notices, reminders, service updates, support, and where explicitly agreed, marketing).
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
Opt-Out: Reply STOP to unsubscribe.
Help: Reply HELP for assistance or contact us at [[email protected]].
5) How We Share Information
We do not sell your personal information.
We may share information with:
Service providers and platforms that help us operate (including CRM, messaging, hosting, analytics, customer support tools)
Messaging partners and carriers for A2P registration, message routing, delivery, and compliance verification
Legal and compliance entities when required by law, regulation, subpoena, or to protect rights/safety
Business transfers if we merge, sell assets, or reorganize (information may be transferred as part of that deal)
6) Data Retention
We retain information only as long as necessary for:
providing services
compliance and recordkeeping
resolving disputes and enforcing agreements
Retention periods vary depending on the type of data and legal requirements.
7) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure, so we can’t promise absolute security. Humans keep inventing new ways to break things.
8) Your Choices and Rights
Depending on your location, you may have rights to:
request access to your information
correct inaccurate information
request deletion (subject to legal/compliance needs)
opt out of certain communications
To request changes, contact: [[email protected]].
9) Children’s Privacy
This page and our services are not intended for children under 13 (or under 16 where applicable). We do not knowingly collect their personal information.
10) Third-Party Services
This page may rely on third-party providers (e.g., messaging and CRM platforms). Their handling of data may be governed by their own policies. We limit sharing to what’s needed to provide the service.
11) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date.